Problem Solving Handbook — Third Edition 📘

🔎 Every Problem Has a Cause. Find It.

Problems are part of every organization.

Customer complaints. Quality issues. Process failures. Delays. Defects. Cost concerns. Recurring problems that seem to come back no matter how many times they’re “fixed.”

The real challenge isn’t simply solving a problem.

It’s solving the right problem—and finding the true root cause.

That’s the purpose behind the Problem Solving Handbook and the seven-step Problem Solving for Success approach:

🔹  State Problem and Goal

🔹  Understand Current Condition

🔹  Conduct Root Cause Analysis

🔹  Construct Solutions

🔹  Execute Solutions

🔹  Sustain Solutions

🔹  Salute the Team

The handbook combines this practical roadmap with tools such as A3 Thinking, process mapping, cause-and-effect diagrams, 5 Why, brainstorming, FMEA, fault tree analysis, SIPOC, decision trees, and solution-selection techniques.

The goal is simple:

Understand the problem. Find the cause. Construct the solution. Sustain the results.

A practical approach to problem solving for organizations, teams, and individuals across industries.

📘 Problem Solving Handbook — Operational Excellence Series

✍🏼 Rod Baxter